Privacy Policy

Effective date: May 1, 2026 · Last updated: June 21, 2026

TL;DR - Your files are never stored and never leave server memory. No accounts, no cross-site tracking, and we never sell your data. We use only privacy-friendly, cookieless analytics.

1. What this policy covers

This Privacy Policy describes how PrivConvert ("we", "our", "the Service") handles information when you use privconvert.com. By using the Service you agree to the practices described below.

2. File processing

  • All uploaded files are processed in volatile memory (RAM). Files are never written to permanent storage.
  • Your file data is purged from memory immediately once the converted result is delivered to your browser, or after a short timeout if the download is not completed.
  • We have no ability to recover, view, or access your files after processing.
  • No copies, thumbnails, caches, or backups of your files are created at any point.
  • Some tools run entirely inside your browser. In those cases your files never leave your device.

3. Information we collect

We are committed to collecting as little information as possible:

  • No accounts or sign-ups - the Service requires no registration. Every conversion tool works without an account.
  • Customer accounts (paying customers only) - if you purchase a paid plan, we create an account for you and store the minimum needed to operate it: your email address, a securely hashed password (we never store the password itself), your plan type, and account status. Account data is never linked to the files you convert, is not shared with anyone, and is deleted when your account is closed. Contact [email protected] to close your account at any time.
  • Privacy-friendly analytics - we use a cookieless, privacy-respecting analytics tool to understand aggregate usage, such as page views and which conversion tools are popular. It does not set cookies, does not fingerprint your device, does not track you across other websites, and never receives your files or their contents. The data is aggregated and is not used to identify you.
  • No advertising or behavioural profiles - we do not build profiles of you and do not use surveillance trackers such as Google Analytics or Meta Pixel.
  • IP addresses - we do not keep logs of ordinary visits. A temporary, one-way hash may be held briefly in memory for rate-limiting and is discarded automatically. Separately, for security and abuse prevention only, requests that trigger our automated protections may be recorded with minimal technical detail (see Section 7).
  • Cookies - we set no first-party tracking cookies. Our advertising partner may set advertising cookies; where required by law (for example in the EEA and the UK) you are shown a consent choice first (see Section 5). Essential security cookies may be set by Cloudflare (see Section 6).

4. How we use information

The limited, non-personal information described above is used exclusively to:

  • Deliver the file conversion you requested
  • Understand aggregate, anonymous usage so we can improve the Service
  • Protect the Service and its users from abuse, attacks, and illegal activity (rate limiting, bot prevention)
  • Maintain basic operational reliability

We do not sell, rent, or share any information with third parties for marketing or profiling purposes.

5. Advertising

The Service may display advertisements through Google AdSense or similar networks. When enabled, the advertising provider may use cookies to serve ads based on your browsing history. Where required by law (such as in the European Economic Area and the United Kingdom), the advertising provider presents a consent notice before serving personalized ads. You can opt out of personalized advertising at Google Ads Settings or through the DAA opt-out page.

We do not have access to or control over data collected by advertising networks. Their use of cookies is governed by their own privacy policies.

6. Third-party services

The Service relies on a small number of external providers:

  • Cloudflare - content delivery, DDoS protection, and bot mitigation. Cloudflare may set essential security cookies. Cloudflare Privacy Policy.
  • Google Fonts - web font delivery (Inter typeface). Google Privacy Policy.
  • Google AdSense - display advertising, if enabled (see Section 5).

7. Data security

We take the security of your files seriously. All connections to the Service are encrypted using industry-standard HTTPS/TLS. Uploaded files are validated before processing, are processed in isolated environments, and potentially harmful files are rejected. We regularly review our security practices to ensure your data remains protected throughout the conversion process.

To protect the Service and other users from abuse, attacks, and illegal activity, requests that trigger our automated security protections may be recorded with minimal technical detail - for example a one-way hashed identifier, an approximate country, the type of client, and the nature of the blocked request. These records never contain your files or their contents, are retained only for a limited period, and are used solely for security and abuse prevention. Ordinary use of the Service does not generate such records.

8. Children's privacy

The Service is not directed at children under the age of 13. We do not knowingly collect any personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. International users

The Service may be accessed from anywhere in the world. Because we do not collect or store personal data, cross-border data transfer concerns typical of other services do not apply. The temporary, in-memory processing of files occurs on servers protected by Cloudflare's global network.

10. Your rights

Depending on your jurisdiction (including under GDPR, CCPA, and similar laws), you may have the right to access, correct, delete, or port your personal data. Because we do not collect or retain personal data, there is generally nothing to disclose, correct, or delete. If you have questions about exercising your rights, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be reflected in the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions, concerns, or requests related to this Privacy Policy, you can reach us at [email protected].